Terms and Conditions

LTD Budget Georgia  |  Tax ID: 412789914

2/40 Irakli Abashidze Street, Kutaisi 4600, Imereti, Georgia
info@mtacampervans.com  |  www.mtacampervans.com

These Terms & Conditions govern the rental of campervans operated under the Mta Campervans brand by LTD Budget Georgia, Tax ID 412789914.

By making a booking, paying a booking deposit, signing a rental agreement, or taking possession of a vehicle, the customer confirms that they have read, understood and accepted these Terms & Conditions.

1. Driver Requirements

The main driver must be at least 20 years old and must have held a valid driving licence for at least 2 years.

The driver must hold a valid driving licence appropriate for the vehicle being rented.

For vehicles equipped with a manual transmission, the driver must be legally authorised to drive manual-transmission vehicles.

If Mta Campervans offers vehicles with automatic transmission in the future, the applicable driving licence requirements will correspond to the vehicle’s transmission type and applicable law

An International Driving Permit (IDP) is not required by Mta Campervans. Customers remain responsible for ensuring that their driving licence is legally valid for driving in Georgia.

Additional drivers may drive the vehicle only if they meet the same requirements and have been approved by Mta Campervans.

2. Booking and Payment

A booking is confirmed after payment of a 20% booking deposit.

The 20% booking deposit is non-refundable.

The remaining 80% of the rental price is payable at vehicle pickup.

Payment may be made by bank transfer, card, or cash.

All payments are made in Georgian Lari (GEL).

The minimum rental period is 3 days.

3. Cancellation

The 20% booking deposit is non-refundable regardless of when the booking is cancelled.

If the customer cancels the booking before the rental begins and has paid only the 20% booking deposit, no additional cancellation charge will be due.

If the customer has paid more than the 20% booking deposit and subsequently cancels the booking, any refund of the additional amount will be handled according to the cancellation terms agreed at the time of booking.

A no-show does not entitle the customer to a refund of the 20% booking deposit.

4. Rental Period and Vehicle Return

The standard pickup time is 14:00.

The standard return time is 12:00 on the following day.

A standard rental day therefore consists of 22 hours, from 14:00 until 12:00 the following day.

Different pickup or return times may be agreed in advance with Mta Campervans.

Customers are expected to return the vehicle at the agreed time and location.

If there is no reservation immediately following the customer’s rental, Mta Campervans may, at its discretion, allow a later return free of charge.

Free late return is not guaranteed and must be agreed with Mta Campervans.

If a late return affects another reservation or has not been authorised, additional rental charges may apply.

5. Security Deposit

A 1,000 GEL refundable security deposit is required for every rental.

The security deposit is payable in cash at vehicle pickup.

The security deposit will be returned on the vehicle return day following inspection of the vehicle.

The full security deposit will be returned provided that the vehicle has been returned in the agreed condition; no customer-caused damage has occurred; all equipment and accessories have been returned; the vehicle has been returned with the required fuel level; the vehicle has been used in accordance with these Terms & Conditions and the rental agreement; and there are no known outstanding costs attributable to the customer.

Mta Campervans may deduct from the security deposit amounts necessary to cover damage, missing equipment, excessive cleaning, or other costs attributable to the customer.

If the customer’s liability exceeds the 1,000 GEL security deposit, the customer remains responsible for the outstanding amount.

Traffic fines, parking fines, tolls, penalties and other charges that become known after the vehicle has been returned remain the responsibility of the customer where they arose during the customer’s rental period.

6. Pickup and Delivery

Standard pickup and return in Kutaisi are free of charge.

Pickup or return in Tbilisi costs an additional 300 GEL per direction.

Pickup or return in Batumi costs an additional 200 GEL per direction.

Airport pickup or drop-off costs an additional 100 GEL per direction.

Any special delivery or collection arrangements should be agreed with Mta Campervans in advance.

7. Mileage and Fuel

Unlimited mileage is included in the rental price.

The vehicle must be returned with the same fuel level as at pickup.

Customers may use only the following diesel fuels:

  • Rompetrol Efix Diesel
  • Wissol Eko Diesel
  • Gulf G-Force Euro Diesel

8. Permitted Driving Areas

Mta Campervans vehicles may be driven within Georgia only.

Taking a vehicle outside Georgia, including to Armenia or Turkey, is prohibited without prior written permission from Mta Campervans.

Off-road and unpaved-road driving is permitted where appropriate for the particular vehicle and road conditions.

Customers must operate the vehicle carefully and must not deliberately subject it to unreasonable mechanical stress or dangerous driving conditions.

The Flying Dutchman may not be taken on off-road routes.

The Flying Dutchman may not be taken to Tusheti.

Koruldi Lakes in Svaneti are prohibited for all Mta Campervans vehicles.

Other mountain, gravel, forest and remote roads may be used where the vehicle is suitable and the road can reasonably be travelled safely.

Customers are responsible for checking road and weather conditions before travelling to remote or mountainous areas.

9. Prohibited Use

Smoking inside the vehicle.

Allowing pets or other animals inside the vehicle.

Sub-renting, lending or otherwise allowing an unauthorised person to use the vehicle.

Carrying more passengers than the vehicle’s legally permitted capacity.

Driving under the influence of alcohol, drugs or any substance that may impair driving ability.

Racing, speed testing, competitive driving or similar activities.

Deliberately damaging, abusing or excessively stressing the vehicle or its mechanical components.

Using the vehicle for any unlawful purpose.

Using the vehicle outside the permitted geographical or road-use restrictions described in these Terms & Conditions.

10. Vehicle Inspection and Condition

Mta Campervans will inspect the vehicle with the customer before pickup.

The condition of the vehicle and any existing damage may be recorded in the rental agreement, handover documentation, photographs or other appropriate records.

The customer is responsible for returning the vehicle in substantially the same condition, allowing for normal wear and tear.

Customers must immediately notify Mta Campervans of any accident, damage, mechanical problem, warning light, unusual noise or other issue affecting the vehicle.

Customers must not continue driving a vehicle where doing so could reasonably cause further damage or create a safety risk.

11. Damage and Customer Liability

The customer is responsible for damage caused through misuse, negligence, improper driving, violation of these Terms & Conditions, accident, or failure to follow reasonable instructions.

Customer liability may include damage to the vehicle exterior and bodywork; interior and camper conversion; furniture and fixtures; tyres and wheels; windscreen and other glass; clutch and transmission components; engine or other mechanical components; vehicle underside and underbody components; water and electrical systems; solar equipment; kitchen equipment; bedding; keys and locks; shower and toilet equipment; camping equipment; and any other equipment or accessories supplied with the vehicle.

Normal wear and tear is not considered customer-caused damage.

Where applicable, vehicle insurance may cover damage or loss subject to the terms, exclusions and deductible/excess of the applicable insurance policy.

The customer is responsible for the applicable insurance excess/deductible and for losses or damage excluded from insurance coverage, where the customer is liable under these Terms & Conditions or applicable law.

Any damage caused by prohibited use, negligence, misuse or violation of these Terms & Conditions may be charged to the customer.

12. Accidents, Theft and Emergencies

In the event of an accident, theft or significant damage, the customer must immediately contact the appropriate emergency services and Mta Campervans.

Where required, the customer must contact the Georgian emergency service at 112 and cooperate with the police and insurance company.

The customer must notify Mta Campervans of any accident, mechanical damage, theft or other significant incident as soon as reasonably possible.

The customer must cooperate fully with Mta Campervans and the relevant insurance company in relation to any claim.

Customers should not admit liability or agree to a settlement with another party without first contacting Mta Campervans, except where immediate action is reasonably necessary for safety.

13. Vehicle Equipment and Accessories

All equipment supplied with the campervan remains the property of Mta Campervans.

The customer is responsible for returning all supplied equipment and accessories in substantially the same condition, subject to normal wear and tear.

The customer may be charged for lost, stolen or damaged equipment, including vehicle keys; camping equipment; kitchen equipment; bedding; solar equipment; shower and toilet equipment; tools; electrical equipment; water equipment; and other supplied accessories.

14. Mechanical Problems and Repairs

Mta Campervans is responsible for reasonable repairs resulting from normal mechanical failure or normal use, provided that the customer has complied with these Terms & Conditions.

If a mechanical problem occurs, the customer must contact Mta Campervans as soon as reasonably possible.

Customers must not arrange major repairs without prior approval from Mta Campervans, except where immediate action is reasonably necessary to protect people or prevent further damage.

Damage resulting from misuse, negligence, incorrect fuel, overheating, continued driving after a warning or mechanical fault, improper off-road use, or other customer actions may be charged to the customer.

Where reasonably possible, Mta Campervans will arrange repair or replacement of a vehicle affected by a mechanical failure that is not attributable to the customer.

15. Vehicle Unavailability and Replacement

Mta Campervans will make reasonable efforts to provide the booked vehicle in proper working condition.

If the booked vehicle becomes unavailable before the rental begins because of mechanical failure, an accident, damage caused by a previous customer, or another circumstance within Mta Campervans’ control, Mta Campervans will make reasonable efforts to provide a comparable replacement vehicle.

If a comparable replacement vehicle cannot reasonably be provided, Mta Campervans may provide a refund of the amount paid for the unavailable rental period.

If a vehicle becomes unavailable during a rental because of a mechanical failure not caused by the customer, Mta Campervans will make reasonable efforts to repair the vehicle or provide a suitable replacement.

If Mta Campervans cannot provide a reasonable replacement or restore the vehicle within a reasonable period, the customer may receive a refund corresponding to the unused portion of the rental.

16. Force Majeure

Mta Campervans is not responsible for failure or delay caused by circumstances beyond its reasonable control, including natural disasters, extreme weather, war, civil unrest, government restrictions, road closures, major infrastructure failures or other comparable events.

Where a force majeure event makes the rental impossible or materially prevents Mta Campervans from providing the vehicle, Mta Campervans will communicate with the customer and, where reasonably possible, offer an alternative arrangement or refund for services that cannot be provided.

Nothing in these Terms & Conditions excludes or limits any liability or consumer right that cannot legally be excluded or limited under Georgian law.

17. Traffic Fines and Other Charges

The customer is responsible for traffic fines, parking fines, tolls, penalties and other charges arising from their use of the vehicle during the rental period.

The customer is also responsible for reasonable administrative costs associated with processing such charges, where permitted by applicable law.

18. Customer Responsibility

The customer must use the vehicle responsibly and in accordance with Georgian traffic laws and these Terms & Conditions.

The customer must take reasonable precautions to prevent theft, damage and unauthorised use.

The customer must handle vehicle documents, keys and other important items carefully.

The customer must immediately notify Mta Campervans if the vehicle is stolen, damaged or becomes unsafe to operate.

19. Personal Belongings

Mta Campervans is not responsible for personal belongings left inside the vehicle.

Customers are responsible for securing their personal belongings and valuables.

20. Individual Rental Agreement

Each rental is additionally governed by an individual rental agreement signed between Mta Campervans/LTD Budget Georgia and the customer.

The individual rental agreement records the specific vehicle, rental dates, price, fuel level, equipment and other details applicable to that particular rental.

These Terms & Conditions and the individual rental agreement should be read together.

Where a specific term in the individual rental agreement applies only to the particular rental, that specific term will apply to that rental.

21. Governing Law and Disputes

These Terms & Conditions and the rental relationship between Mta Campervans and the customer are governed by the laws of Georgia.

Any dispute that cannot be resolved amicably shall be subject to the jurisdiction of the competent courts of Georgia, subject to any mandatory consumer rights provided by applicable law.

22. Consumer Rights

Nothing in these Terms & Conditions is intended to limit or exclude any mandatory right or protection granted to the customer under Georgian law.

If any provision of these Terms & Conditions is found to be invalid or unenforceable, the remaining provisions shall remain in effect to the extent permitted by law.

23. Acceptance

By making a booking, paying the booking deposit, taking possession of a Mta Campervans vehicle, or signing the individual rental agreement, the customer confirms that they have had an opportunity to read and understand these Terms & Conditions and agree to them, subject to the mandatory rights provided by Georgian law.

LTD Budget Georgia
Tax ID: 412789914
2/40 Irakli Abashidze Street, Kutaisi 4600, Imereti, Georgia
info@mtacampervans.com